Customer Service

Welcome to Jutex BD Customer Service

At Jutex BD, we are committed to providing you with the best shopping experience. If you have any questions, concerns, or need assistance, we are here to help!

Frequently Asked Questions (FAQs)

1. How can I place an order?

You can browse our collection on our website or social media pages, add products to your cart, and proceed to checkout. If you need assistance, feel free to contact us.

2. What payment methods do you accept?

We accept Cash on Delivery (COD), Mobile Banking (Bkash, Nagad, Rocket), and Bank Transfers.

3. How long does delivery take?

Inside Dhaka: [Estimated Time]
Outside Dhaka: [Estimated Time]

4. What is your return and refund policy?

We accept returns and exchanges within [X] days of delivery. Please check our Return & Refund Policy for more details.

5. Do you offer wholesale or bulk discounts?

Yes! If you’re interested in bulk purchases, contact us for special pricing.

Order Tracking & Support

After placing an order, you will receive an order confirmation. You can track your order status by contacting our support team.

Customer Satisfaction Guarantee

Your satisfaction is our priority. If you face any issues, please reach out, and we will do our best to resolve them quickly.

Thank you for shopping with Jutex BD! We appreciate your trust in us.