Terms and Conditions

Last Updated: [Insert Date]

Welcome to Jutex BD! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Jutex BD, you agree to comply with these terms.

1. General Terms

  • Jutex BD sells jute-based products and related items.
  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

2. Product Information & Pricing

  • We strive to ensure accurate product descriptions and pricing, but errors may occur.
  • Prices are subject to change without notice. Any discounts or promotional offers are time-limited.

3. Orders & Payments

  • Orders are confirmed only after payment is received.
  • We accept [list of payment methods, e.g., Cash on Delivery, Mobile Banking, Credit/Debit Cards].
  • Jutex BD reserves the right to cancel orders in case of fraud, pricing errors, or stock unavailability.

4. Shipping & Delivery

  • We aim to process and ship orders within [mention delivery timeframe, e.g., 3-7 business days].
  • Delivery times may vary due to location, courier delays, or unforeseen circumstances.
  • Customers must provide accurate delivery information. We are not responsible for lost packages due to incorrect addresses.

5. Returns & Refunds

  • Return and refund requests must be made within [mention return policy timeframe, e.g., 7 days] of receiving the product.
  • Items must be unused, in original packaging, and with proof of purchase.
  • We do not accept returns for custom-made or discounted products unless defective.
  • Refunds will be processed within [mention refund period, e.g., 7-14 days] after approval.

6. Intellectual Property

  • All content on our website, including images, logos, and text, is owned by Jutex BD and protected by copyright laws.
  • You may not use, reproduce, or distribute any content without our permission.

7. Limitation of Liability

  • Jutex BD is not responsible for any direct, indirect, or incidental damages resulting from the use of our products or website.

8. Privacy Policy

  • We value your privacy. Personal information collected will be used only for order processing and customer service. We do not share your details with third parties.

9. Governing Law

  • These terms are governed by the laws of Bangladesh. Any disputes shall be resolved in accordance with local jurisdiction.